In video three of our OSR Academy Launch series, we continue to share mental models + tools to help you become a more effective leader.
Today we introduce a powerful communication tool, the SBI Framework, that will help you provide feedback to 1) clarify the Situation, 2) describe the Behavior, and 3) explain the Impact in a way that will initiate change more efficiently.
When we start communicating this way both internally, and with customers and prospects, we will improve clarity and be more successful.
This topic and more are covered in the OSR Academy. For more information on our program and how you can sign up for Cohort III, visit www.osracademy.com.
The mission of the OSR Academy is to intentionally and proactively provide the next generation of LBM (Lumber & Building Materials) outside sales reps with confidence and discipline around the fundamentals of selling.
